Frequently Asked Questions

What is my payment options?

PayFast | VISA Cards, Master Cards, Mobicred and more.


What is the status of my order?

Please contact us to assist you.


What is the delivery options?

Click and Collect | You are welcome to collect from your selected store.

Door to Door | This is a to door delivery using our nominated courier.

Orders for R500 or more is FREE.

Orders for R499 or less is R99.


How long does delivery take?

Cape Town and Pretoria | 2-5 working days.

Regional Area | 3-7 working days.

Remote Area | 3-10 working days.


Can I return online purchases?

If you are not happy with your purchase, you have up to 14 days to contact us for a refund. Orders may only be refunded to the payment method they were purchased on. Our delivery fee is non-refundable unless otherwise stated. Collection fees may apply. Promotional, free or bundled items that were part of a purchase must also be returned. Please view our returns policy.




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